We helped a leading outdoor entertainment company harness the power of social media by building asynchronous messaging capabilities.
Enhance Engagement
Personalize Experiences
We partnered with a disruptive startup to deliver personalized customer experiences based on real-time web/mobile data.
Process Automation
We automated forecasting and demand planning functions for an international consumer products company by leveraging machine learning.
We helped a global logistics company develop a solution to support final assembly of serialized components within their distribution centers.
Process Optimization
We developed a solution that helped generate a wealth of quantitative/qualitative customer data by increasing survey response rates by more than 100%.
Insights & Analytics
Experience Optimization
We helped a consumer electronics company transcend the traditional customer support contact channels to resolve customer issues more effectively.
Identity Resolution & Authentication
This is how we help customers simplify identity resolution and authentication through chat/messaging using Amazon Connect Customer Profiles and the enhanced SearchProfiles API.
How can we help?
We’ll show you how we’re able to help transform your customer experience infrastructure with state-of-the-art technology that leverages NLP (natural language processing), machine learning, event-driven data architectures and unified customer profiles/segmentation by moving to the cloud.
